Newsroom
Welcome to the Switchboard, MD newsroom. Here, you can find press releases, case studies, publications, and more.

NEJM AI Study Reveals 84% Faster Resolution of Patient Messages with Clinician-Trained NLP Model
A new study published in the New England Journal of Medicine reveals that clinician-trained AI models can reduce EHR inbox burden by 40%, dramatically improving…

Analysis of Over 144,000 Patient Messages Reveals Key Challenges in Healthcare Communication
A recent analysis of over 144,000 EHR messages across 76,000 patient-provider conversations has revealed critical insights into the performance and related challenges of…

Marshfield Clinic Health System Triages & Routes 55% of Patient Messages with AI-Powered Clinician Inbox Solution
Marshfield Clinic Health System, a leading Wisconsin-based healthcare system with over 50 locations and over 170 specialties, has deployed Switchboard, MD’s…

Emory Healthcare Sees 30% Reduction in Clinician Inboxes with Physician-built AI Inbox Management Tool
Emory Healthcare has successfully implemented Switchboard, MD’s MDAware Inbox Management solution, enhancing communication and operational…

Switchboard, MD Partners with BARDA DRIVe to Accelerate Emergent Health Threat Detection & Response
Switchboard, MD, the data science platform that brings physician-built AI to restore the human connection to medicine, announced today that it has partnered…

Case Study: Enhancing COVID-19 Diagnosis Identification
In response to challenges posed by today’s decentralized Covid-19 testing landscape, the University of Minnesota teamed up with Switchboard, MD to enhance…