0
Skip to Content
Switchboard, MD
Platform
Solutions
Inbox Management
Contact Center
Revenue Cycle
Company
About Us
Team
FAQ
Resources
Newsroom
Blog
Book a Demo
Switchboard, MD
Platform
Solutions
Inbox Management
Contact Center
Revenue Cycle
Company
About Us
Team
FAQ
Resources
Newsroom
Blog
Book a Demo
Platform
Folder: Solutions
Back
Inbox Management
Contact Center
Revenue Cycle
Folder: Company
Back
About Us
Team
FAQ
Folder: Resources
Back
Newsroom
Blog
Book a Demo
Category
  • Announcement
  • Case Study
  • Contact Center
  • Deployment
  • Inbox Management
  • Partnership
  • Publication
  • Revenue Cycle
Year
  • 2025
  • 2024
Month
  • March 2025
  • February 2025
  • January 2025
  • November 2024
  • August 2024
  • May 2024
  • January 2024

Newsroom

Welcome to the Switchboard, MD newsroom. Here, you can find press releases, case studies, publications, and more.

Join our newsletter
Georgia Eye Partners Achieves 52% Patient Sentiment Boost with Switchboard, MD
Case Study, Contact Center Switchboard, MD 3/5/25 Case Study, Contact Center Switchboard, MD 3/5/25

Georgia Eye Partners Achieves 52% Patient Sentiment Boost with Switchboard, MD

Switchboard, MD released a new case study detailing its recent partnership with EyeSouth Partners and the successful pilot at Georgia Eye Partners. Upon implementing…

Read More
NEJM AI Study Reveals 84% Faster Resolution of Patient Messages with Clinician-Trained NLP Model
Publication, Inbox Management Switchboard, MD 2/27/25 Publication, Inbox Management Switchboard, MD 2/27/25

NEJM AI Study Reveals 84% Faster Resolution of Patient Messages with Clinician-Trained NLP Model

A new study published in the New England Journal of Medicine reveals that clinician-trained AI models can reduce EHR inbox burden by 40%, dramatically improving…

Read More
Analysis of Over 144,000 Patient Messages Reveals Key Challenges in Healthcare Communication
Publication, Inbox Management Switchboard, MD 1/29/25 Publication, Inbox Management Switchboard, MD 1/29/25

Analysis of Over 144,000 Patient Messages Reveals Key Challenges in Healthcare Communication

A recent analysis of over 144,000 EHR messages across 76,000 patient-provider conversations has revealed critical insights into the performance and related challenges of…

Read More
Switchboard, MD Announces ThreatAware: AI-Powered Support for Infectious Disease Response
Announcement Switchboard, MD 1/13/25 Announcement Switchboard, MD 1/13/25

Switchboard, MD Announces ThreatAware: AI-Powered Support for Infectious Disease Response

Switchboard, MD is announcing the launch of ThreatAware, an advanced solution designed to identify potential infectious disease risks early and enable clinicians…

Read More

Company

About
Team
Contact

Quick Links

Platform
Solutions
Newsroom
FAQ

Legal

Privacy Policy
Security