Turn more referrals into scheduled care.
Switchboard, MD helps practices capture referrals from every source, reach more patients, and coordinate the work that turns patient demand into completed visits and procedures.
TRUSTED BY
Stop hunting for the work that needs to get done.
Patient requests are scattered across inboxes, phones, faxes, portals and EHR queues. Switchboard, MD identifies what each communication is and puts it in the right work queue automatically.
The right work. In the right queue. Ready for the right person.
One workflow from referral received to patient scheduled.
Sarah Mitchell
- Referral received
- Create patient record Record created in EHR
- Upload documents Referral documents attached
- Find appointment 3 available times found
- Contact patient Outreach initiated
- Schedule appointment September 12, 10:30 AM
Referrals are just the beginning.
Switchboard brings the same intelligent workflow to the administrative work surrounding patient care, helping teams manage requests, complete tasks, and keep work moving from one place.
All of it lands in the same work queue.
Different work. One place to manage it.
Turn every patient workflow into an automated outreach journey.
Build multi-step voice and text campaigns that automatically respond to what is happening in the patient journey. Trigger outreach when a referral is received, a record is created, an appointment is approaching, or a patient is due for recall, then keep following up until the next step is complete.
Build the workflow once. Switchboard keeps it moving.
Connect texts and calls into multi-step campaigns that trigger automatically based on patient and workflow status, so teams don’t have to manually remember who needs another follow-up.
Analytics
Know what’s moving. Know what’s stuck.
Track referral performance, understand appointment capacity, and give teams the visibility they need to improve patient access.
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Track referrals
See what came in, where it is, and what converted.
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Understand capacity
Know where patients can actually be scheduled.
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Equip physician liaisons
See volume, conversion, and opportunity by referring practice.
Proven in real healthcare workflows.
Increase in referrals converting to scheduled appointments
Higher callback answer rates
More capacity with existing staff
Don't let patient care fall through the cracks.
See how Switchboard, MD helps specialty practices capture patient demand, reach more patients, and turn more referrals into scheduled care.
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