Newsroom

Welcome to the Switchboard, MD newsroom. Here, you can find press releases, case studies, publications, and more.

Switchboard, MD 12/19/25 Switchboard, MD 12/19/25

Kirby Medical Center Partners with Switchboard, MD to Automate Patient Communication Workflows

Switchboard, MD is proud to announce a new enterprise partnership with Kirby Medical Center, a nationally-recognized critical access hospital…

Switchboard, MD 12/15/25 Switchboard, MD 12/15/25

Switchboard, MD Surpasses 800,000 Communications Triaged as it Expands Toward End-to-End Clinical Workflow Automation

Switchboard, MD announced today that its clinical communication platform has successfully triaged more than 800,000 inbound communications since inception. These communications…

Switchboard, MD 11/6/25 Switchboard, MD 11/6/25

Switchboard, MD Scales Real-Time Call Automation with Amazon Nova Sonic

A patient phone call is the care before the care. In high-volume contact centers, especially, each conversation carries both clinical and operational weight. Accurate, real-time…

Switchboard, MD 9/18/25 Switchboard, MD 9/18/25

OrthoWest Expands Switchboard, MD’s AI Contact Center Across Enterprise

OrthoWest has announced the expansion of Switchboard, MD's physician-built AI platform across its orthopedic enterprise, bringing its advanced…

Switchboard, MD 7/17/25 Switchboard, MD 7/17/25

MidWest Eye Center Launches AI-Powered Prescription Voicemail Automation with Switchboard, MD

Switchboard, MD is excited to announce its newest implementation with MidWest Eye Center (MWEC), an affiliate of EyeSouth Partners. This partnership focuses on…

Switchboard, MD 1/13/25 Switchboard, MD 1/13/25

Switchboard, MD Announces ThreatAware: AI-Powered Support for Infectious Disease Response

Switchboard, MD is announcing the launch of ThreatAware, an advanced solution designed to identify potential infectious disease risks early and enable clinicians…