Blog
Welcome to the Switchboard, MD blog. Here, you can find announcements, interviews, and more.
8 Steps to Escape Scheduling Hell
Hi, my name is ___, and my clinic is in scheduling hell. If that sentence feels a little too relatable, you’re not alone. That’s why we pulled together 8 Steps to Escape Scheduling Hell…
Solving the inbox crisis requires more than hiring inboxologists. It requires a smarter system.
As a physician, I’ve felt the weight of the inbox firsthand. Every evening, a growing backlog of patient portal messages would compete with the need to…
“Pajama Time” isn’t cozy. It’s a symptom.
Since 2020, patient portal message rates have increased by over 200%. On the surface, that seems like progress: patients are more connected to their…
Advisor Spotlight: Mike Welborn
Following our most recent advisory board meeting in Phoenix, Arizona, we would like to welcome Mike Welborn to our advisory team. With a robust…
Welcome, Jo Halstead, Director of Implementation
Switchboard, MD is pleased to welcome Jo Halstead as our new Director of Implementation. Though she is the newest addition to our service delivery...
Welcome, Shaquelle Levy, Cloud Engineering Analyst
We are proud to celebrate the success of Shaquelle Levy, who recently joined Switchboard, MD full-time as our Cloud Engineering Analyst...
An Interview with Will Akers, Switchboard, MD’s New Chief Strategy Officer
To welcome our new Chief Strategy Officer, Will Akers, we conducted an interview to learn more about his journey and vision for our future. Will brings...
Welcome, Yuanda, Charlie, & Ella!
As we continue to grow our talented team of physicians, data scientists, and consulting professionals, we are thrilled to introduce our newest additions…
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We’ll include press releases and major announcements here, in the Newsroom. For regular links to relevant articles and…