Blog

Welcome to the Switchboard, MD blog. Here, you can find announcements, interviews, and more.

Switchboard, MD 2/4/26 Switchboard, MD 2/4/26

8 Steps to Escape Scheduling Hell

Hi, my name is ___, and my clinic is in scheduling hell. If that sentence feels a little too relatable, you’re not alone. That’s why we pulled together 8 Steps to Escape Scheduling Hell…

Switchboard, MD 6/23/25 Switchboard, MD 6/23/25

Solving the inbox crisis requires more than hiring inboxologists. It requires a smarter system.

As a physician, I’ve felt the weight of the inbox firsthand. Every evening, a growing backlog of patient portal messages would compete with the need to…

Switchboard, MD 5/22/25 Switchboard, MD 5/22/25

“Pajama Time” isn’t cozy. It’s a symptom.

Since 2020, patient portal message rates have increased by over 200%. On the surface, that seems like progress: patients are more connected to their…