Videos
Dig into the details.
Explore detailed videos and documentation about Switchboard, MD’s platform.
From client interviews to solution overviews, everything here is designed to help you understand how our solutions deliver real-world impact.
Videos
Explore detailed videos and documentation about Switchboard, MD’s platform.
From client interviews to solution overviews, everything here is designed to help you understand how our solutions deliver real-world impact.
See how Switchboard, MD's AI Voice Agent helps healthcare organizations automate appointment scheduling for existing patients.
In this demo, AI Voice identifies the patient, understands scheduling intent, and guides them through the scheduling process in real time, improving patient access while reducing call volume and administrative burden on staff.
Dr. Blake Anderson, Founder and CEO/CTO of Switchboard, MD, shares his journey from practicing physician to healthcare tech innovator, revealing…
Hear how SCOS reduced friction across their call center, digitized complex scheduling protocols, and restored efficiency.
We sat down with two experts—Dr. Larry Anderson, Professor at Emory University School of Medicine and former Epidemic Intelligence Service Officer at the CDC, and Dr. Yuanda Zhu, Data Scientist & Director of Engineering at Switchboard, MD—to discuss the challenges of infectious disease management and how AI technology can help.
Introducing MDAware, built by doctors, for doctors, to reduce time spent on managing patient messages. MDAware is an AI assistant that classifies incoming patient messages and instantly routes them to the appropriate team within the organization
Healthcare contact centers are the front door to a patient’s care experience, and with long hold times and missed opportunities, patient satisfaction and revenue can be severely impacted. Switchboard, MD’s Contact Center is designed to change that.